Otis & Louie Ltd - 64 Northland Road, Kelburn/Northland, Wellington, 6012, New Zealand



If you are already a client of ours, you'd probably heard us talking about matting and know all about it and the importance of having a preventative maintenance program for your pet.

But if you are new to the world of taking care of your dog or cat's coat or maybe he or she ends up shaved every time they visit the groomer, it might be related to the way that you think you are taking care of your furry friend.

Matting occurs when certain types of coats start to form this unique clump of fur that, if left unattended, can end up covering big areas of your pet. This can happen both at the layer of the outer coat or the undercoat where it is unnoticeable. And, believe us, most of the times a brush won't do the trick. You might be already brushing your dog thinking he is matt free but underneath all that he or she might be pelted.

If the matts are not big enough and are not touching the skin they can be combed out, but when the hair is long that can't be done without hurting the pet, so in this situation the only solution is to shave.

Shaving your pet's coat not only looks bad but is not recommended at all as we will be removing the only barrier your dog and cat have to protect themselves from external elements like the sun, scratches, household chemicals, etc.

Oodles are among the pets that get matted more frequently due to the combination of different type of hair on their coats. These cross breeds are high maintenance and it will require for you to brush and comb your dog at home regularly, not just before coming to the grooming salon. Matts don't form from one day to the other, they been there for a long time.

Trust us, we hate shaving your dog or cat, it's not something that we look forward to, and sometimes, if not all the times, it's a really dangerous process that we rather avoid by all means. But if you have reached this state, we will offer you this service only for this time and then create a program so that your pet does not end in the wall of shame again.

So if you are proud of calling yourself a responsable pet owner, you will understand the importance of a preventative maintenance program and keep regular appointments for your pet to visit the groomer as often as his coat indicates to keep them healthy.

Teeth cleaning

As part of our extra services we include teeth cleaning. Yes, you read right, dogs need some extra help to keep their teeth and their mouth in general healthy.

The bacteria in your pet's mouth can easily enter his bloodstream, leading to systemic illness, including heart disease and diabetes, both of which are linked to gum disease.

We use only natural products, so next time you visit us make sure to ask for this extra service. Your pet will be thankful.

Guide To Feeding Your Dog

Your dog is a special individual and his or her dietary needs will vary depending on breed, age, environment, activity and metabolism.

We suggest starting with our feeding guidelines and then monitoring his or her weight and demeanour and making any necessary adjustments.

Feed twice daily and remember always have fresh, clean water ready to drink.

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Ollie has been coming to puppy daycare for several weeks now. He loves it. His regular bath and fluff sessions and grooms keep him looking and smelling great and we've really appreciated the thought John, Annelies and the team have put into his care.
Jo Murray
Our little Francis looked gorgeous after his grooming! The staff was so great and gave him the full treatment 
Jessica N
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