Otis & Louie Ltd - 64 Northland Road, Kelburn/Northland, Wellington, 6012, New Zealand
Updated: Saturday 2nd May 1pm
New Clients
For Doggy Daycare .
& Groom Appointments
Use the Application For Services Form

Otis and Louie is under New Ownership

Grooming and Daycare bookings available

General Hours Of Operation
Monday to Friday
7:30am - 5:45pm

Closed Saturday & Sunday

Dear Valued Customers

Here at Otis and Louie, the health, safety and wellbeing of our team and customers is our top priority.  As such, we would like to advise you of the extra measures we are taking during the Covid-19 outbreak.

We are keeping a close eye on the Ministry of Health website (www.health.govt.nz) being the most up to date information on this evolving situation.  We will make the necessary changes in accordance with the Ministry of Health recommendations as and when required.  We currently have strict hygiene practices in place; however, we have increased these by the following:

Keeping Our Site Clean and Healthy

We are increasing the frequency of cleaning all of our shared spaces and surfaces.  We will be cleaning our EFTPOS machine after every customer use as well as our countertops, door handles and equipment. 

The treat table will be covered with a see through cloth, and tongs will be removed.  Staff are more than happy to collect the treats you wish to purchase in a bag for you to collect.  Alternatively you could email your treat order through our “Contact Us” webpage on our website www.otisandlouie.com and we will have it ready for your collection.

In line with the social distancing recommendations, we have restricted the number of customers in our reception to one family group at a time.  If you see another customer in store, please wait patiently outside the door until that customer has left.  If you are dropping off your pet for grooming or day care, staff can collect them from you outside the shop. 

Staff will no longer take your lead for your dog.  Instead they will fix a dedicated clean lead to your dog’s collar before you remove your dog’s lead.  This way there is no chance of your dog escaping and you and our staff are not exposed to potential contaminated surfaces, which can spread through to the shop.

Hand sanitizer will be available on the front counter for customer use.

We are all responsible for stopping the spread of Covid-19.  We appreciate your patience and co-operation during this difficult time.  We are committed to keeping you, our staff and your beloved pets safe.

Thank you for your continued support.

Otis and Louie

Opening Hours: Monday - Friday 07:30 - 5:45pm
New Clients Use the Contact Us Page / Form. 

FEATURED PRODUCTS - Available Online Now

 Holistic Food

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Dog Food 
Natural, Holistic, Organic, and Grain-free.

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171117 O&L TABLE3-2 CAT
Cat Food 
Natural, Holistic, Organic, and Grain-free.

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171117 O&L TABLE3-2 DOG
Pet Treats 
Natural, Holistic, Organic, and Grain-free.

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Our Ziwi story starts in the green, free-range farms and blue, pristine Southern oceans of New Zealand. 

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Orijen and Acana are un-equalled by any other commercial pet food kibble. PetFood of the Year. 

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Canine Caviar

Our True Holistic diets settle digestive upsets, reduce scratching, shedding and hotspots. Nutritional.  

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Our Promotions & Competitions

We are pleased to offer ongoing promotions with terrific prizes, so make sure you are in, to win.

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Guide To Feeding Your Dog

Your dog is a special individual and his or her dietary needs will vary depending on breed, age, environment, activity and metabolism.

We suggest starting with our feeding guidelines and then monitoring his or her weight and demeanour and making any necessary adjustments.

Feed twice daily and remember always have fresh, clean water ready to drink.

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Ollie has been coming to puppy daycare for several weeks now. He loves it. His regular bath and fluff sessions and grooms keep him looking and smelling great and we've really appreciated the thought John, Annelies and the team have put into his care.
Jo Murray
Our little Francis looked gorgeous after his grooming! The staff was so great and gave him the full treatment 
Jessica N
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